Barker Assist
At Barker Insurance, you can enjoy the peace of mind that Emergency Roadside Assist, Home Assist and Medical Contacts are all automatically included in your insurance cover. This service is available 24 hours a day, seven days a week.
Our Emergency Roadside Assistance service, ensures that you won’t be left stranded in the event of a breakdown. Should you be involved in an accident, Barker Assist will arrange a towing service to ensure that your vehicle is taken care of.
Our Emergency Home Assist applies if you have household contents or building cover noted on your insurance schedule. In the event that you require a plumber, electrician, locksmith etc., this service covers your call-outfee and the first hours labour.
For details of our Barker Assist programme and a list of what is covered in an emergency situation, please view the details below:
Roadside Assist Benefits
Members have access to the following services in the event of a roadside emergency. Roadside Assist applies to each vehicle (< 3,500kgs) noted on your schedule. You are covered for any EMERGENCY listed under “What is covered?”
An overall limit of R3 000 per policy per annum applies.
Please note: Any of the above benefits need to be arranged via the BARKER ASSIST call centre for cover to apply. Failure to comply will result in the insured being held responsible for these costs. This cover excludes all vehicles >3 500kg. A member will not be entitled to service where vehicle is not in a roadworthy condition. Cover is only available in South Africa. Assistance is available in Lesotho and Swaziland for clients account.
Home Assist Benefits
Home Assist applies if you have your Contents or Building cover noted on your schedule. You are covered for any EMERGENCY listed under “What is covered?”
Fire Assist
Barker provides a 24-hour call centre number and fire emergency
case response, along with private first response services for
residential stands in Gauteng and public first response services for
residential stands nationwide. The private first response service is
currently available in specific areas within Gauteng, with plans for
expansion to other regions, while the public first response service
offers nationwide case management.
Emergency Medical Advisory Service
The following are advisory services only, as a telephonic conversation does not permit an accurate diagnosis.
- Medical advice and information hotline.
- Emergency telephonic advice and information,
- 24 hours, seven days a week
- Referrals to crisis lines
- Referrals to medical practitioners and facilities
Call 0861 227 537 (0861 BARKER) in the event of an emergency or for further information.
Fleet Roadside Assist (excluding trucks)
Fleet members have access to the following services in the event of a roadside EMERGENCY you are covered for any EMERGENCY listed under “What is covered? In the unlikely event of Telkom’s telephone lines not operating, contact 083 789 9902 for assistance in a roadside emergency.
An overall limit of R3 000 per policy per annum applies.
Please note: Any of the above benefits need to be arranged via the BARKER ASSIST call centre for cover to apply. Failure to comply will result in the insured being held responsible for these costs. This cover excludes all commercial trucks >3500kg. A member will not be entitled to service where a vehicle is not in a roadworthy condition. Cover is only available in South Africa. Assistance is available in Lesotho and Swaziland for client’s account.
Fire Assist
Barker provides a 24-hour call centre number and fire emergency case response, along with private first response services for properties in Gauteng and
public first response services for properties nationwide. The private first response service is currently available in specific areas within Gauteng, with plans
for expansion to other regions, while the public first response service offers nationwide case management.
Office Assist Benefits in case of an emergency only
Please note: An Office Emergency is defined as an event that is potentially life threatening or could possibly cause structural damage to a property. Maintenance related issues are not covered.
Emergency Services Notification: We will, at the member’s request, relay notification of emergencies to the police, traffic, fire brigade, ambulance, security or any other emergency service provider.
Should you require additional stickers for your vehicles and licence disk holders, contact our offices or message us directly from the Contact page.